Our commitment to you

At Carpet Savers we provide not only the highest quality carpet and flooring services, we bring each and everyone of our customers unmatched customer service – all at an incredible value. As the infographic above states, quality work, outstanding customer service and real value are our absolute commitment to our customers and the core principles driving Carpet Savers.

Guided by these principles, we offer a 100% Satisfaction Guarantee on all of our work. Our commitment to you is absolute. We will do the job 100% right, every time. If you are not fully satisfied, we will make it right and ensure you are completely satisfied with your Carpet Savers experience. We want you to choose us again and again to be your partner in keeping your home or office in its best possible shape.

Finally, as part of our commitment to you, we want to stress the level of professionalism and care we’ll bring to each job. As a residential customer we know that it’s no minor choice deciding who to allow into your home. You need a professional team you can trust to enter your home, do an outstanding job and treat your home with courtesy and respect. Carpet Savers commit to you that when we are in your home we will treat them exactly as we treat our own home. We take the utmost care with your belongings, furniture, door frames, window, etc. When we leave, the only way you’ll know Carpet Savers was in your home is by how unbelievably great and renewed it looks.

We offer this very same commitment to our commercial clients. When we enter your office or place of business we understand that not only do you have customers and staff we need to be mindful of, but that there may also be sensitive or proprietary information present. Rest assured the Carpet Savers team is both professional and discreet and respects both your property AND your privacy. When we’re in your business we’re as professional and courteous as one of the top members of your team. And just like we do on our residential cleaning jobs, we’ll treat any office furniture, computer equipment or physical property with the greatest level of care and respect.